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Frequently Asked Questions (FAQ)

1. How long will it take for me to get my software after I order ?
2. Do you provide software on CD also so I can have a back-up ?
3. Why can't I use my software on more than one computer?
4. Will any of your software titles work on an Apple Operating System?
5. I lost my password for my software...can you help?

How long will it take for me to get my software after I order ?

Minutes. Just follow the on-line process and you will be able to download right after payment. You will also receive your username and license number so you can start using our software right away! Make sure you follow the check out process! If you do not get your registration code right away, please contact us via the contact form and we will get your registration code for you.

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Do you provide software on CD also so I  have a back up copy of the software?

Yes, registered users can purchase a copy of the software you purchased on CD for an additional fee. For more information on purchasing back-up CDs, click here. Keep in mind that if you should ever lose your software, as a registered user, you will be able to download your software in the future. Just send us a message from our on-line contact form and we will send you a new link for downloading your software. 

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Why doesn't my software work on more than one computer?

You have a single computer license. If you would like to use your software on more than one computer, you can purchase an upgrade to an multiple computer license for an additional fee. Contact us for specific pricing. Please provide your username, registration code, software title, and the number of computers you want for your license.

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Will any of your software titles work on an Apple Operating System. ?

Sorry. Our software is only for Windows operating systems. Please refer to the specific requirements for each product.

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I lost my password for my software,,,can you help?

Of course we can help you. Please contact us and  include your  email address and details of the original transaction (Paypal transaction number, date of purchase, software title).

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